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Your receptionist is busy.
Your phone is ringing.
WhatsApp is piling up.
Tobetsa IT builds a custom AI assistant for your practice's WhatsApp. It books appointments, sends reminders, and answers patient questions 24/7. Your receptionist can finally focus on the patients in the room.
15-20%
of appointments are no-shows without reminders
5-8%
no-show rate with WhatsApp reminders
R150k+
recovered per year from reduced no-shows
What the AI Does for Your Practice
Administrative support that never calls in sick, handles unlimited patients at once, and works through lunch.
24/7 Appointment Booking
Patients message your WhatsApp, the AI checks availability, books the slot, and sends a confirmation. No phone queues.
Automated Reminders
The AI sends appointment reminders the day before. Patients can confirm, reschedule, or cancel via WhatsApp. No-shows drop by 30-40%.
After-Hours Triage
The AI handles inquiries after hours: answers common questions, provides emergency numbers, and queues non-urgent requests for the morning.
FAQ Handling
Operating hours, directions, accepted medical aids, services offered. The AI handles the repetitive questions so your receptionist can focus on patients.
POPIA Compliant
No patient data is stored outside your systems. The AI follows your practice's privacy protocols. We take compliance seriously.
The cost of no-shows adds up fast
Average revenue per visit
R500 - R1,500
No-shows per day (30 patients)
3 - 5
Daily revenue lost
R1,500 - R7,500
WhatsApp reminders alone recover R50,000 - R150,000 per year. The Growth plan costs R2,500/month. It pays for itself in 1-2 days.
Simple, transparent pricing
Starter
Basic WhatsApp automation
R1,500
per month
- Auto-reply to inquiries
- FAQ handling
- Business hours info
- Basic patient capture
Growth
Full AI receptionist
R2,500
per month
- Everything in Starter
- Appointment booking
- Automated reminders
- After-hours triage
- Cancellation handling
- Morning summary
Pro
Growth + premium support
R5,000
per month
- Everything in Growth
- Custom integrations
- Priority support
- Monthly reports
- Multi-practitioner support
Common Questions
Is this safe for a medical practice?
The AI handles administrative tasks only: bookings, reminders, FAQs, and triage routing. It does not give medical advice. Anything clinical gets escalated to your staff immediately.
Will my older patients be able to use it?
If they can send a WhatsApp message, they can use it. The AI uses simple, clear language. No apps to download, no accounts to create. Just WhatsApp.
What about medical aids and billing?
The AI can ask which medical aid a patient has and provide your practice's accepted schemes. Billing stays in your existing system.
Can I try it first?
Yes. We offer a free 7-day pilot. Full setup on your WhatsApp number, zero commitment. You see every conversation and approve how it works.
Free your receptionist. Reduce no-shows. Grow your practice.
Try a free 7-day pilot. We set up the AI on your WhatsApp, you see the results. No commitment, no setup fee.
Message Us on WhatsApp