Home>Medical Practices

Your receptionist is busy.
Your phone is ringing.
WhatsApp is piling up.

Tobetsa IT builds a custom AI assistant for your practice's WhatsApp. It books appointments, sends reminders, and answers patient questions 24/7. Your receptionist can finally focus on the patients in the room.

15-20%

of appointments are no-shows without reminders

24/7

bookings and answers, even after hours

Fewer

no-shows with automated WhatsApp reminders

What the AI Does for Your Practice

Administrative support that never calls in sick, handles unlimited patients at once, and works through lunch.

24/7 Appointment Booking

Patients message your WhatsApp, the AI checks availability, books the slot, and sends a confirmation. No phone queues.

Automated Reminders

The AI sends appointment reminders the day before. Patients can confirm, reschedule, or cancel via WhatsApp. Reminders that help reduce no-shows.

After-Hours Triage

The AI handles inquiries after hours: answers common questions, provides emergency numbers, and queues non-urgent requests for the morning.

FAQ Handling

Operating hours, directions, accepted medical aids, services offered. The AI handles the repetitive questions so your receptionist can focus on patients.

POPIA Compliant

No patient data is stored outside your systems. The AI follows your practice's privacy protocols. We take compliance seriously.

The cost of no-shows adds up fast

Average revenue per visit

R500 - R1,500

No-shows per day (30 patients)

3 - 5

Daily revenue lost

R1,500 - R7,500

Automated WhatsApp reminders help cut those no-shows, so more of those booked slots actually turn into visits. The Growth plan is R1,799/month.

Simple, transparent pricing

Starter

Basic WhatsApp automation

R999

per month

  • Auto-reply to inquiries
  • FAQ handling
  • Business hours info
  • Basic patient capture
Get Started
Most Popular

Growth

Full AI receptionist

R1,799

per month

  • Everything in Starter
  • Appointment booking
  • Automated reminders
  • After-hours triage
  • Cancellation handling
  • Morning summary
Get Started

Pro

Growth + premium support

R5,000

per month

  • Everything in Growth
  • Custom integrations
  • Priority support
  • Monthly reports
  • Multi-practitioner support
Get Started

Common Questions

Is this safe for a medical practice?

The AI handles administrative tasks only: bookings, reminders, FAQs, and triage routing. It does not give medical advice. Anything clinical gets escalated to your staff immediately.

Will my older patients be able to use it?

If they can send a WhatsApp message, they can use it. The AI uses simple, clear language. No apps to download, no accounts to create. Just WhatsApp.

What about medical aids and billing?

The AI can ask which medical aid a patient has and provide your practice's accepted schemes. Billing stays in your existing system.

Can I try it first?

Yes. There is no setup fee, no contract, and a 30-day money-back guarantee. We set it up on your WhatsApp number, you see every conversation and approve how it works.

Free your receptionist. Reduce no-shows. Grow your practice.

No setup fee. No contract. 30-day money-back guarantee. We set up the AI on your WhatsApp, you see the results.

Message Us on WhatsApp

We use cookies to improve your experience and analyse website traffic. Learn more