1. Introduction
Tobetsa IT ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
2. Information We Collect
We may collect the following personal information:
- Name and surname
- Email address
- Phone number
- Company name
- Billing and payment information
- Website usage data (cookies and analytics)
3. How We Use Your Information
Your information is used to:
- Provide and manage our services
- Process payments and invoices
- Communicate with you about your projects
- Send newsletters (only if you have subscribed)
- Improve our website and services
- Comply with legal obligations
4. Legal Basis for Processing
We process your personal information based on: your consent, the necessity to perform a contract with you, compliance with legal obligations, and our legitimate business interests.
5. Data Sharing
We do not sell your personal information. We may share your data with trusted third-party service providers (such as payment processors, hosting providers, and email services) solely for the purpose of delivering our services. All third parties are required to handle your data in accordance with POPIA.
6. Cookies
With your consent, our website uses these tools to measure traffic and our adverts:
- Google Analytics, to see how visitors use the site
- Google Ads, to see which adverts lead to an enquiry or a paid plan
- the Meta Pixel (Facebook and Instagram), to see which Meta adverts lead to a visit or an enquiry
Until you choose Accept in the cookie banner, these tools are told not to store or read cookies. You can change your choice at any time with the Cookie settings link at the bottom of every page, or . Choosing Decline after accepting switches the tools off again and deletes their cookies from your browser. You can also clear cookies in your browser settings.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls.
8. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When no longer needed, your data will be securely deleted or anonymised.
9. Your Rights
Under POPIA, you have the right to:
- Access your personal information we hold
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to the processing of your information
- Withdraw consent at any time
- Lodge a complaint with the Information Regulator
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: info@tobetsa.co.za
Website: tobetsa.co.za
Location: Centurion, Gauteng, South Africa